Frequently Asked Questions
Product Selection |
Application & Use |
General Questions |
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If you do not see your question listed above, please use the numbers below to call us. |
800-707-3524
Fax: 503-585-4294
Field: 503-999-3673
How do I select the right Wind Tracker Windsock System?
If you are using it atop a structure do you have your own pole or do you need one?
If you have your own existing pole use the Wind Tracker 134 (item# wdws134).
If you do not have a pole use the Wind Tracker 310 (Item# wdws310). Click the highlighted text for a description of the corresponding product.
If you are mounting directly into the ground or will move it to several locations, choose the Wind Tracker 621 (wdws621).
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We have existing poles, can we use them?
Yes you can. Choose the Wind Tracker 134 (Item# wdws134). There is nothing else to buy the complete unit attaches to your pole in a few minutes.
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What color windsocks should we use?
We have two standard OSHA compliant color schemes. Safety black & yellow is often used for evacuation lanes, and some chemical storage situations, and the orange & white for heliports, and air traffic situations. We also have custom colors and you can have us design one for your company complete with logo, and text.
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How many should we use at our location?
For inbound traffic such as helicopters, and first responders one or two elevated units may be all that is required. They should be visible from the air taking into consideration the approach lanes, and the elevation of the inbound traffic.
For use by personnel on site the key factors are line of sight, and the primary location of a possible incident in relationship to the designated areas of reasonable safety. In other words, "Where did it happen, where am I going to go, and can I see the wind on the way'. One unit should be visible by workers when using an exit. The Wind Tracker can be seen up to 1/4 mile away but obstructions along the evacuation route may necessitate the need for one or more additional units.
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Do you make custom windsocks?
Yes, just use our contact form, and let us know how many, and we will send you a quote. It is as simple at that.
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Does your company accept purchase orders?
Yes, we accept purchase orders from qualified accounts. Please call us for more information at 800-707-3524. You can fax our order form, and we will call you for a confirmation before processing your order.
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Do you have a catalog?
Yes, click the highlighted word Catalog, and you can download and print one instantly. Our online catalog is updated on a regular basis so you know you are always up to date on new products, and special pricing.
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How do we attach the Wind Tracker Windsock to the pole?
Every Wind Tracker comes assembled and ready for display. Simply place harness onto the Windsock pole, and turn the set screw to fix the position. That is all there is to it.
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Can the Wind Tracker be used on site, and for portable use?
Yes, by using simply telescoping the pole to its’ closed position, removing it from the ground tube, and relocating it to your desired location. An ideal unit for this is the Wind Tracker Windsock 621 (Item# wdws621). It retracts to 59” and extends to 21’ or any height in-between.
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Can it be mounted on a roof?
Yes, we have a roof mount accessory or you can supply your own. The ideal unit for this is the Wind Tracker Windsock 315 (Item# wdws315). The unit extends to 15’, and will retract to 70” so the Wind Tracker can be replaced without reaching overhead while atop a structure.
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Is the Wind Tracker used for Heliports?
Yes, and helicopter pilots confirm that it is more visible, and detects the wind movement better than the old style windsock. The Wind Tracker Windsock System can even show wind shears, and erratic wind gusts.
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How does the Wind Tracker fit into the ground?
Every Wind Tracker Windsock unit comes with a ground tube for in ground installation. Just place the 24” ground tube into the ground, backfill around the tube with some sack cement, and after hardening, slide the Wind Tracker pole into the ground tube. How deep you place the tube depends on your soil type. Is the Wind Tracker used for Heliports? Yes, and helicopter pilots confirm that it is more visible, and detects the wind movement better than the old style windsock. The Wind Tracker Windsock System can even show wind shears, and erratic wind gusts.
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Do you have information sheets that can be downloaded?
We are currently producing product sheets in a new PDF format for easy download. During this time please contact us at 800-707-3524 and we will provide them to you.
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Is the Wind Tracker Windsock System guaranteed?
Yes, if for any reason you are not satisfied with the performance, you can return it for a full refund.
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Why is your Wind Tracker Windsock System safer than the old style windsocks?
The old tube type windsock was developed for small aircraft and cannot accurately detect air movement less than 8 to 12 miles per hour. This is absolutely critical in the event of an airborne material movement outside of its’ containment, and off, and or away from the target area. The ordinary windsock has both ends open with one being smaller than the other. A volume of air entering into the larger end is restricted at the other end as it exits the “sock”. It takes a sufficient volume of air to “fill” the windsock, and this volume necessitates the wind speed to be greater than 5 to 8 miles per hour depending on the size, material weight, and construction of each windsock. In addition, the sock once filled with air cannot show the speed of the air movement, and cannot detect erratic wind because the filled sock resists a wind force from the outside of the filled sock.
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Will it ship UPS & Fed Ex?
Yes, all of our units will ship UPS or FedEx.
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Can we expedite shipping?
Yes, please call for rates and schedules.
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How long will the windsock last?
This question can best be answered by asking some additional questions. Where will the system be positioned, what is the exposure, etc? Every material will eventually wear out or fade out. We expect ours to last as long as or longer than other materials. We also use the strongest construction with a two needle fly hem, and Gortex Tenara thread for extra strength. We also recognize that some customers may have varying conditions at their location which will affect the longevity of the flag. Some of those may be operational in nature, weather related, or a combination of factors. If you do experience a situation like this we will replace the flag at no charge, and work with you to develop a maintenance/replacement program to help defray costs in the future.
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When will it ship?
Most orders ship the same day or next business day. Please contact us if we can help you by adjusting our shipping to meet your requirements. Are your windsocks made in the USA? Yes, we proudly make our Wind Tracker Windsock in the USA.
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Are your windsocks made in the USA?
Yes, we proudly make our Wind Tracker Windsock in the USA.
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Visibility up to 1/4 mile away!
